Patient Information
Information At Your Fingertips
If you are a new patient to our clinic, please arrive at least five minutes before your consultation or fill out a new patient form here and bring the following to your consultation:
- Photo ID
- A valid Medicare card
- Workcover patients will need to inform their employer and bring their employer’s contact details for verification to arrange payment.
Fees
Bulk Billing.
Patients with a valid Medicare card are eligible for bulk billing. A fee can be charged for allied health services and specialist consultations, which may vary depending on the complexity of the service or treatment.
Services excluded from bulk billing include:
- WorkCover
- RHCA Medicare cardholders
- Some procedures
- Pap smears
- Pre-employment medical assessments
- Driver assessment forms
- Medical reports
- Skin cancer checks
OSHC/OVC Membership Holder
Our billings for patients holding an OSHC/OVC membership are:
- Short consultation – $ 50
- Standard consultation – $ 75
- Long consultation – $ 120
- Prolonged consultation – $ 150
First Appointments
Our practice is appointment-based. The duration of our regular appointments is up to 15 minutes.
Communication Assistance
If you require communication assistance (e.g., a translator), please let our reception team know when you arrive. A phone interpreter may be available. If you need an Auslan sign language interpreter during your appointment a booking can be made online at http://www.nabs.org.au/ or by calling 1800 246 945.
Useful Resources
Children’s Health
Contraception / Sexual Health
Immunisation
Men’s Health
Travel
Planning Ahead
(Advance Care Planning, Wills, Power of Attorney, Enduring Guardian)
Chronic Disease
Mental Health
Preventative Health & Lifestyle
MyMedicare
MyMedicare
We invite all existing and new patients who consider us to be your preferred practice, to register for MyMedicare. To complete a registration, scan the QR code or register using the link provided on this page. If you have any questions, please contact our team.
What is MyMedicare?
The Australian Government has introduced a new voluntary patient registration model called MyMedicare to drive improvements in primary health care for all Australians and deliver new funding packages to primary care providers. MyMedicare will strengthen the relationship between patients and their health care teams by allowing patients to register with their regular general practice and select their preferred GP and providers within the practice. This registration aims to strengthen the relationship between you, your GP, and the team at Roxburgh Park Doctors. For more information, please see the Registering in MyMedicare Factsheet for Patients.
What are the benefits of MyMedicare for our patients?
The key benefits to you include better access, better continuity of care, and better planning. Registration in MyMedicare is not compulsory, however it is recommended to improve continuity of care for patients. You can also change your mind and leave the program at any time. It does not affect your Medicare rights or benefits. Please reach out to our team if you have any questions.
FAQ
Is Roxburgh Park Doctors a Bulk Billing Practice?
Roxburgh Park Doctors is a mixed billing practice.
We Bulk bill patients 16 and under
DVA card holders
Concession and Pensioner card holders
What if I don't have a Medicare card?
If you do not have a Medicare card, you will incur a fee payable at the time of the consult I which can be claimed back through your Private Insurance.
How do I book an appointment?
Please use the online booking button on this page or call the practice on (03) 7006-5102 to make an appointment.
What should I bring to my appointment?
Please bring:
Photo ID
Medicare card
Any concession cards
Do you offer telehealth consultations?
Telehealth is offered under some circumstances, please check with the practice via telephone if this is available to you (03) 7006-5102
